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Throughout our 100 year journey, our priority was always to provide our clients with the best service possible. From Equipment Layout Drawings to custom fabricated items that are included in the BOQ & drawings, we are proud to have been the pioneers in the market for Kitchen equipment.
After the layout and services included are approved and the site is ready; we start installation according to the timetable agreed with the contractor or/and client, in the most professional, neat and safe manner
Commissioning: After we have installed the equipment, we do the commissioning in order for the client to be satisfied and to sign the handover of the project.
A Major Part of providing an excellent and reliable post-sale service is keeping a continuous stock of spare parts. Bahrawi has always adequate spare parts in its stock all over the three provinces to ensure swift response and the satisfaction of our clients.
Warranty: We provide a standard warranty covering labor costs and parts for the first year. We also provide a service contract that can be signed to cover the period after the warranty or the client can request an extended warranty for minor extra charges.
The Bahrawi Trading Company, Catering Equipment Division (CED) are committed and have an objective to timely provide our customers, with high quality Food Service Equipments, Projects design and executions as well as high grade after sales .services. CED shall be consistent in their service provision, cost effectiveness and fully conformant with local regulatory and statutory requirements. CED is dedicated to continuous improvement by establishing quality objectives at all levels to be recognized for achieving Customer Satisfaction and to be known as an ideal employer, distributor and supplier. Top management is fully committed to provide adequate resources for the achievement of quality objectives.
Bahrawi Trading Company – Catering Equipment Division Al – Qandeel Street – Tahliya Road, P.O. Box No 48, Jeddah -21411 , Saudi Arabia has been assessed and certified as meeting the requirements of ISO 9001 :2008 For the following activities Project and Unit Sales of Catering Equipment’s includes Consultancy, installation, Testing, Commissioning and Maintenance. Further clarifications regarding the scope of this certificate and the applicability of ISO 9001:2008 requirements may be obtained by consulting the organization. This certificate is valid from 07 April 2017 until 06 April 2020 and remains valid subject to satisfactory surveillance audits. Re certification audit due before 05 March 2020.